GDPR Compliance

Last Updated: January 15, 2024

Our Commitment to GDPR

Terseflore is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This page outlines how we comply with GDPR requirements when processing your personal information.

Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: When you submit a service request or subscribe to communications
• Contractual necessity: To fulfill service agreements with you
• Legitimate interests: To improve our services and website functionality
• Legal obligation: To comply with applicable laws and regulations

Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request access to the personal data we hold about you. We will provide a copy of your data in a commonly used format.

Right to Rectification

If your personal data is inaccurate or incomplete, you have the right to request correction.

Right to Erasure

Also known as the "right to be forgotten," you can request deletion of your personal data when it is no longer necessary for the purposes it was collected, or if you withdraw consent.

Right to Restrict Processing

You can request that we limit the processing of your personal data in certain circumstances.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and transmit it to another controller.

Right to Object

You can object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing that produces legal or significant effects.

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: info at terseflore.com
Address: 142 Wellington Street West, Toronto, Ontario M5J 1H8, Canada

We will respond to your request within one month. If your request is complex, we may extend this period by two additional months and will inform you of the extension.

Data Protection Officer

For questions about data protection or to file a complaint, you may contact our data protection representative at the email address above.

Data Transfers

Your personal data is primarily stored and processed in Canada. If we transfer data outside Canada or the European Economic Area, we ensure appropriate safeguards are in place.

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

Supervisory Authority

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with your local data protection supervisory authority.

Updates to This Policy

We may update this GDPR compliance statement periodically. Changes will be posted on this page with an updated date.